Payment Policy

1. Introduction

At www.lukshoppingstop.com, we are committed to providing our customers with a secure and seamless shopping experience. This payment policy outlines the methods of payment accepted on our website, the security measures in place, and the process for handling payment-related issues.

2. Accepted Payment Methods

We accept payments through various methods to ensure convenience for our customers. Currently, we utilize Razorpay as our primary payment gateway. The following payment methods are accepted:

• Credit Cards: Rupay, Visa, MasterCard, American Express
• Debit Cards: All major debit cards
• Net Banking: Supported banks include HDFC Bank, ICICI Bank, Axis Bank, State Bank of India, and more.
• UPI Payments: Unified Payments Interface (UPI) is also supported for quick transactions.
• Wallets: Payments can be made using popular digital wallets integrated with Razorpay.

3. Security Measures

Your security is our priority. We employ industry-standard encryption protocols to protect your personal and financial information during transactions. Razorpay uses SSL (Secure Socket Layer) technology to ensure that all data transmitted between your browser and our servers remains private and secure.

Additionally, we comply with PCI DSS (Payment Card Industry Data Security Standard) requirements to further enhance the security of your payment information.

4. Payment Process

When you make a purchase on www.lukshoppingstop.com:

1. Select the items you wish to purchase and add them to your cart.
2. Proceed to checkout where you will be prompted to enter your shipping details.
3. Choose your preferred payment method from the options provided.
4. You will be redirected to Razorpay’s secure payment page where you can complete your transaction.
5. After successful payment processing, you will receive a confirmation email detailing your order.

5. Order Confirmation

Once your payment has been successfully processed, an order confirmation will be sent to the email address associated with your account or provided during checkout. This email will include details of your order along with a unique order ID for tracking purposes.

6. Payment Issues

If you encounter any issues during the payment process or if there are discrepancies in billing:

• Please contact our support team at rsshoppingstop07@gmail.com within 48 hours of the transaction.
• Provide relevant details such as transaction ID, order ID, and a description of the issue for prompt assistance.

7. Refunds and Cancellations

Refunds will be processed according to our refund policy outlined on our website. If a refund is initiated due to cancellation or return of products, it may take 7-15 business days for the amount to reflect in your account depending on your bank’s processing times.

8. Changes to This Policy

We reserve the right to modify this payment policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

For any questions regarding this policy or other inquiries related to payments at www.lukshoppingstop.com, please reach out via email at rsshoppingstop07@gmail.com