Return & Refund Policy

Refund Policy for WWW.LUKSHOPPINGSTOP.COM

1. Introduction

At WWW.LUKSHOPPINGSTOP.COM, we strive to provide our customers with the highest quality products and services. However, we understand that there may be instances where you need to return a product or request a refund. This Refund Policy outlines the terms and conditions under which refunds will be processed.

2. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • Time Frame: Requests for refunds must be made within 5 days of receiving your order.
  • Condition of Items: Products must be returned in their original condition, unused, and with all original packaging intact. Items that show signs of wear or damage will not be eligible for a refund.
  • Proof of Purchase: A valid receipt or proof of purchase is required to process any refund requests.

3. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

  • Gift cards
  • Downloadable software products
  • Personal care items (e.g., cosmetics, hygiene products)
  • Items marked as final sale
  • Customized products

4. How to Request a Refund

To initiate a refund request, please follow these steps:

  1. Contact our customer service team at rsshoppingstop07@gmail.com within 5 days of receiving your order, you can also go in order section and there you will find return option for products.
  2. Provide your order number and details about the item(s) you wish to return.
  3. Our team will guide you through the return process and provide you with a return shipping label if applicable.

5. Return Shipping Costs

Customers are responsible for return shipping costs unless the item received was defective or incorrect. In such cases, WWW.LUKSHOPPINGSTOP.COM will cover the return shipping costs.

6. Processing Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund:

  • If approved, your refund will be processed within 30 business days and credited back to your original payment method.
  • If denied, we will inform you of the reason for denial to your mail id or contact number.

7. Exchanges

If you wish to exchange an item instead of requesting a refund, please contact our customer service team at rsshoppingstop07@gmail.com for assistance.

8. Changes to This Policy

WWW.LUKSHOPPINGSTOP.COM reserves the right to update this Refund Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.

For any questions regarding this policy or your order, please contact us at rsshoppingstop07@gmail.com.